Auriplex

Innovative Hearing Technologies

Text only version

The Auriplex iEar wireless listening solution has been designed to meet your communication needs in difficult situations where even advanced hearing aids cannot fully help.


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FAQ's

General Questions ⇓

  1. What are the long term benefits to my health from using the iEar?
  2. Where can I get the iEar?
  3. How much does the iEar cost?
  4. Are there any side effects from iEar wireless technology?
  5. I think I suffer from hearing loss..

Features ⇓

  1. Is the iEar a hearing aid?
  2. Is iEar compatible with all hearing aids?
  3. Do I need a hearing aid to use the iEar?
  4. From what distance can I listen to my iEar transmitter?
  5. Is the iEar susceptible to any interference?
  6. Is it a Bluetooth device?
  7. How long will the iEar last?

Usage ⇓

  1. How and where can I use the iEar?
  2. How else can I use the iEar?
  3. Do I have to wear both earpieces?
  4. Can I share my iEar?
  5. How long does a full charge last?

Care ⇓

  1. How often should I replace the ear pads?
  2. Where can I get the ear pads?
  3. Is the iEar waterproof?

Components ⇓

  1. How does my iEar work?
  2. What are the main parts of my iEar?
  3. How is the iEar powered?

Answers

General Questions

  1. What are the long term benefits to my health from using the iEar?

    The iEar can help slow the degradation of your hearing nerve by continually stimulating the inner hair cells, preserving your current hearing ability.

  2. Where can I get the iEar?

    Contact your local hearing care professional.

    Alternatively, we can put you in touch with your local dispenser. Leave us your details on our contact page.

  3. How much does the iEar cost?

    iEar should retail for a price under that of current hearing aids. Actual prices will depend on your retailer.

  4. Are there any side effects from iEar wireless technology?

    iEar operates in ultra low power transmission band, at one thousandth the power output of your mobile phone for instance.

  5. I think I suffer from hearing loss..

    If you feel you have hearing difficulties, contact your GP at the very first instance or see a hearing care professional.

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Features

  1. Is the iEar a hearing aid?

    It is not technically a hearing aid but rather, an assistive listening device that can be used on its own.

    However, if you do have a hearing aid and set it to T-mode, the iEar will work with your hearing aid to deliver the iEar's noise free sound of unprecedented clarity to your ears, whilst preserving the personalised settings of your hearing aid.

  2. Is iEar compatible with all hearing aids?

    iEar is compatible with all T-enabled hearing aid. For compatibility with other hearing aids, consult your hearing care professional.

  3. Do I need a hearing aid to use the iEar?

    No, you can use iEar as a stand-alone system.

  4. From what distance can I listen to my iEar transmitter?

    Under normal conditions, the earpieces will pick up sound from the transmitter and has a range of about twenty-five metres.

  5. Is the iEar susceptible to any interference?

    Any wireless device is susceptible to interference. However, iEar has been designed and developed in such a way to minimise interference with or from other radio devices.

  6. Is it a Bluetooth device?

    No. It uses more efficient radio communication technology that enables greater range and doesn't rely on line of sight.

  7. How long will the iEar last?

    The iEar batteries have a nominal lifecycle of 300 complete charge and discharge cycles.

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Usage

  1. How and where can I use the iEar?

    To use the iEar, position the transmitter near the required sound source and turn on the earpieces. You can enjoy your iEar in most listening environments. For more information, consult your instruction leaflet or download it here.

  2. How else can I use the iEar?

    Besides using the iEar to enhance your communication ability, you can also use the iEar to listen to audio from other devices through the direct audio port.

    The iEar could also be potentially used as a monitoring device for babies or the elderly

  3. Do I have to wear both earpieces?

    Although the iEar will function adequately on one earpiece, we recommend using both earpieces: research has shown that your understanding of speech and general sound experience will benefit.

  4. Can I share my iEar?

    Yes, if you know someone who is also a user of the iEar, you can both share the sound picked up by the same transmitter if you are both within 25 metres of it.

    We do not recommend you sharing the earpieces for hygienic reasons without changing or cleaning the ear pads first.

  5. How long does a full charge last?

    The internal batteries give 18 hours of uninterrupted service on a full charge or 210 hours on standby.

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Care

  1. How often should I replace the ear pads?

    We include the ear pads in the package for your maximum comfort and hygiene. The ear pads should be replaced every time they are worn by a different person, or at three month intervals, whichever is the shortest. You can extend the life of the ear pads by washing in warm soapy water.

  2. Where can I get the ear pads?

    You can purchase direct from your ear pads from your hearing care professional or alternatively directly from us.

  3. Is the iEar waterproof?

    No.

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Components

  1. How does my iEar work?

    The iEar is a two-part system, with the tiny transmitter doing the sound pick up. The transmitter sends the sound via very low power radio waves to the binaural earpieces. These deliver the sound directly to your ears, or via a hearing aid.

  2. What are the main parts of my iEar?

    A simple overview of the iEar is provided here:

    The Instruction Manual : Download the Instruction Manual in PDF format.

    You can download and print it off to read at your leisure.

  3. How is the iEar powered?

    The iEar uses internal rechargeable batteries that you can charge using the provided power supply. See your instruction manual.


If you have any further queries or questions, please contact us.

For our customers

The Auriplex iEar Hearing Aid, and acessories

Congratulations on your purchase of the iEar. We hope you have found our product to be of the highest quality and we would like to be of assistance.

Downloads